SVC Marketing Inc.

We’re pleased to be part of the next IPVM Online Show, focusing on Start-Ups on May 12-14th, 2020.

Qumulex will be presenting on Wed, May 13th @9:00am EDT Click here for Show Details

Qumulex, designed for the security integrator, is a Unified Video Management and Access Control System providing both in a simplified browser-based user interface.   Qumulex provides flexible deployment options with All Cloud, All On-Premises or Both, and is open platform to work with leading camera and access control hardware.   More information on the Qumulex platform is here.

We look forward to seeing you at the IPVM Online Show on May 13th!   Tom Buckley tbuckley@qumulex.com

We remain open for business – Dedicated staff are here to keep product moving.   As an essential business, manufacturing of our innovative range of access control and intruder detection solutions has continued – our products are available, and our staff remain on hand.

We’re committed to meeting demand for ongoing supply to all our customers. Shipping and delivery may be subject to any regional restrictions, however stock is available for all your project requirements. Where possible, we recommend you plan ahead and order early as there may be longer delivery times with couriers. Freight costs are subject to change based on the ongoing situation – please inquire at the time of order. If you have any questions or would like more information, contact our sales team. Regards, The ICT Team

The updated feature set list and improvements list might not be very long but this was due to a lot of hard work and effort by our developers, as well as QA, getting Active Directory Synchronization implemented.  This has been a very high level feature request that required a lot of dev time as well as in depth acceptance testing to ensure this new feature covers all aspects of a true AD Sync that our end users have been requesting.

New Features and Improvements –

• Active Directory Synchronization: Adds and removes card holders in real time from MonitorCast.  This can be done on an interval schedule or manually executed by the user
• Single Swipe override: This improves special door access functions during lockdowns and other scenarios, rather than relying on a 3 swipe only
• Dynamic Access Levels: Adding/Editing/Deleting access levels are now dynamic.  Controller resets are no longer required
• Hardware Configuration Page Performance Increased: MonitorCast 4.3 and older had long load times with servers using a lot of hardware.  Load times have been reduced by 90%
• Personnel Page Performance Increased:  Systems using 15,000 to 20,000  card holders experienced long load times.  This has been decreased drastically as well
• Improved the download process to Mercury boards with systems utilizing a high amount of hardware and card holders
• Live Area Monitoring:  All credentials associated with a person is registered as an in our out card swipe, rather than just the entry card only

The following improvements were made in the latest automatic Recorder Patch update: Added configuration options, which were previously missing, when adding “Other hardware” devices to the system (applies to Ocularis v5.7)   Corrected an issue where the SSL encryption did not work for SMTP system notifications (applies to Ocularis v5.7)   Fixed a problem with newly created time templates which were not appearing as available in the Time Management configuration page (applies to Ocularis v5.5, v5.6 & v5.7)   Your Ocularis system will automatically update the Recorder if configured to do so and network connectivity is available. The Recorder Patch Update is also available on our  Software Downloads page.   Contact Qognify Technical Support at (845) 732-7900, Option 3 or email Support@Qognify.com if you have any questions, or need assistance in applying the patches offline.     www.Qognify.com

As you know, On-Net Surveillance Systems (OnSSI) was acquired by Qognify Inc. Earlier this year, we began the process of consolidating systems with the goal of streamlining product ordering and processing.

Please be aware of these changes that will begin on July 1, 2019:

• All Purchase Orders must be submitted to:
  Qognify Inc.
  One Blue Hill Plaza, 7th Floor
  PO Box 1555
  Pearl River, New York 10965, United States
• Please continue to send POs to Sales@OnSSI.com.
• Invoices that you receive will reflect the Qognify Inc. company name.
• There has been a change in the Bank Account and you should have received new Bank Account information and a W9. For your reference, below are the new Bank Accounts:
  ACH/Wire payments remit to:    By check remit to:
  HSBC Bank USA NA         Qognify Inc.
  Fifth Ave 452         OR  PO Box 200225
  New York, NY 10018         Pittsburgh, PA 15251-0225
  Account Number: 738009377
  Routing Number: 021001088
  Swift Code: Mrmdus33
• You will notice a format change in invoice (ex: numbers will be formatted as INVUS).
• As we merge the accounting system, there will be a blackout period from July 1 – July 7, 2019, where we will not be processing orders. Orders submitted after 8:00 PM EST on June 30, 2019 will fall under this category. Order processing will resume on July 8, 2019, but expect delays.

Also note that a new pricelist will be distributed. When received, please update your system to avoid any delays in processing your POs.

Any orders submitted to OnSSI prior to June 30, 2019 will remain in place, however payment should be remitted to Qognify Inc.

We appreciate your support and thank you for your patience with us during this transition. Best regards, Qognify Sales

The following improvements were made in the latest automatic Recorder Patch update: Improved the behavior of the Update Client and Update Server services for a more streamlined processing in implementing the patch updates (applies to Ocularis v5.5, v5.6 & v5.7)   Fixed a condition within the Recorder Manager where the application may crash when executing PTZ commands within the program (applies to Ocularis v5.7)   Fixed the Update Server Administration application to allow for proper display of groups and clients (applies to Ocularis v5.6 & v5.7)   Corrected an issue where the Server Side motion detection was not properly being retriggered when motion occurred (applies to Ocularis v5.6 & v5.7)   Corrected an issue for Axis cameras using VMD4 to address a condition where VMD4 may stop working after a network interruption to the camera (applies to Ocularis v5.7)   Fixed the Wisenet Smart driver to allow the I/O inputs on Samsung PTZ cameras to be utilized (applies to Ocularis v5.7)   Your Ocularis system will automatically update the Recorder if configured to do so and network connectivity is available. The Recorder Patch Update is also available on our  Software Downloads page.   Contact Qognify Technical Support at (845) 732-7900, Option 3 or email Support@Qognify.com if you have any questions, or need assistance in applying the patches offline.